PT Gam Terms and Conditions — Rules Every Player Should Know

By accessing the PT Gam website at ptgam.app, creating an account, making a deposit, or placing any wager, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in their entirety. These terms form a legally binding agreement between you ("the Player") and PT Gam ("the Platform").

If you do not agree with any part of these terms, you must not use the PT Gam platform. Continued use of the site after any revision to these terms constitutes your acceptance of the updated version. PT Gam recommends bookmarking this page and checking it periodically for updates.

To register and play at PT Gam, you must meet all of the following requirements at the time of registration and throughout the duration of your account:

• You must be at least 21 years of age, as required under applicable Philippine gaming regulations.
• You must be accessing PT Gam from a jurisdiction where online gaming is permitted under local law. It is your personal responsibility to verify the legal status of online gaming in your location.
• You must not be an employee, contractor, or immediate family member of an employee or contractor of PT Gam or any of its affiliated suppliers.
• You must not currently be registered on any self-exclusion list, whether voluntarily or under regulatory order.
• You must provide accurate, complete, and current personal information during registration and keep it updated as circumstances change.

PT Gam reserves the right to request proof of age and identity at any time. Accounts found to belong to underage players will be permanently closed, and any balance held will be handled in accordance with applicable regulations.

Each person is permitted to hold one (1) PT Gam account only. Creating multiple accounts — whether to claim additional welcome bonuses, circumvent a restriction, or for any other reason — is a serious breach of these terms and will result in the closure of all associated accounts, forfeiture of any balance, and a permanent ban from the platform.

When registering with PT Gam, you agree to provide:

• Your real legal name as it appears on your government-issued identification
• A valid, active mobile number registered in your name
• A valid email address that you control
• Your date of birth
• A unique password that is not shared with any other service

You are solely responsible for maintaining the confidentiality of your PT Gam login credentials. Do not share your username or password with anyone. Any activity that occurs under your account is considered to have been authorised by you unless you immediately report unauthorised access to PT Gam support.

PT Gam will verify your identity before processing your first withdrawal. This Know Your Customer (KYC) process may require a government-issued ID, a selfie, and proof of your registered payment method. Verification protects you and the platform against fraud and identity theft.

PT Gam processes all deposits and withdrawals in Philippine pesos (₱). The following payment channels are currently supported, subject to availability at any given time:

Deposits are credited to your PT Gam balance once the transaction is confirmed by the relevant payment provider. PT Gam is not responsible for delays caused by the payment provider's own processing times, bank maintenance windows, or network issues.

Withdrawals are subject to identity verification. PT Gam will process approved withdrawals within the timeframe displayed on the withdrawal screen, which varies by payment method. GCash and Maya withdrawals typically process faster than bank transfers. Withdrawals will only be released to a payment account registered in the same name as your PT Gam account — third-party withdrawals are not permitted under any circumstances.

Minimum deposit and withdrawal amounts apply and are displayed in your account dashboard. These limits may vary depending on your account status, verification level, and the selected payment method. PT Gam reserves the right to place a withdrawal hold pending additional verification if unusual activity is detected.

PT Gam offers a range of promotions including welcome bonuses, reload offers, cashback, VIP rewards, and the Refer a Friend programme. All promotional offers are subject to individual terms that are published on the Promotions page and must be read in full before opting in.

The following general rules apply to all PT Gam promotional offers unless otherwise stated in the individual offer terms:

• Wagering requirements: Bonus funds must be wagered a specified number of times before they can be withdrawn. The multiplier and eligible games are stated in each offer.
• Expiry: All bonuses expire within the timeframe stated in the offer. Expired bonus funds and any winnings generated from them are forfeited without compensation.
• One bonus at a time: Players may not hold multiple active bonuses simultaneously unless explicitly permitted by the offer terms.
• Maximum stake: When a bonus is active, a maximum stake per spin or bet may apply. Exceeding this limit while using bonus funds may result in those funds being voided.
• Game contributions: Different game categories contribute differently toward wagering requirements. Slots typically contribute 100%, while table games and live games may contribute less. Check the offer for the specific breakdown.
• Refer a Friend: The ₱200 referral reward is credited after the referred player completes their first deposit of at least ₱100. Self-referrals are not permitted. The referral reward is withdrawable with no wagering requirement attached.

PT Gam monitors accounts for bonus abuse. Activities such as placing low-risk opposite bets to clear wagering requirements, using multiple accounts to claim the same offer, or coordinating with other players to manipulate bonus outcomes are all considered abuse and will result in the forfeiture of all related balances and account closure.

All games available at PT Gam are governed by the published rules for each individual title. Before placing real-money wagers, players are responsible for reading and understanding the game rules, paytable, feature triggers, and applicable stake ranges.

PT Gam's game outcomes are determined by certified random number generator (RNG) systems or live event results, depending on the game category. No action by the player, the support team, or PT Gam itself can influence a result after a wager has been accepted.

In the event of a technical malfunction during a game, the result of the affected round may be voided and the wager returned to the player's balance. PT Gam will investigate any reported malfunction and its determination will be final. PT Gam is not liable for any consequential losses arising from a technical failure.

For live sabong markets, results are determined by the designated arena judge. PT Gam does not control or influence sabong outcomes. All bets placed before the official start of a match will be honoured under the published sabong rules. Bets placed after a match begins will be voided.

PT Gam is committed to promoting responsible gaming. The platform provides all account holders with a full set of self-management tools, including:

• Deposit limits (daily, weekly, monthly)
• Session-time reminders and alerts
• Cooling-off periods (24 hours to 30 days)
• Self-exclusion for extended periods

These tools are accessible directly from your account settings at any time. PT Gam will process a reduction to a limit immediately. Requests to increase a limit are subject to a cooling-off period before taking effect, to discourage impulsive decisions.

If you believe gambling is causing harm to yourself or others in your household, you are strongly encouraged to use the self-exclusion tool and seek assistance. PT Gam may also restrict or close an account proactively if the platform identifies patterns of play that suggest the player may be experiencing difficulties.

For more detailed information, tools, and support resources, visit the Responsible Gaming page.

The following activities are strictly prohibited at PT Gam and will result in immediate account suspension, forfeiture of all balances, and a permanent ban from the platform:

• Registering more than one account, whether in your own name or under a different identity
• Providing false, inaccurate, or misleading information during registration or verification
• Using automated software, bots, scripts, or any technical tool to gain an unfair advantage over other players or the PT Gam system
• Colluding with other players to manipulate game outcomes or exploit promotions
• Depositing funds obtained through fraudulent, unlawful, or disputed transactions
• Attempting to launder funds through the PT Gam platform
• Exploiting game or software bugs and failing to report them to PT Gam support immediately
• Posting offensive, defamatory, or abusive content in any PT Gam communication channel
• Allowing a minor to access or use your PT Gam account

Where prohibited conduct is detected, PT Gam will cooperate with relevant authorities and may share account information as required by law or regulatory direction.

PT Gam reserves the right to suspend, restrict, or permanently close any account without prior notice where it has reasonable grounds to believe that these terms have been violated, fraudulent activity has occurred, or the account poses a risk to the integrity of the platform.

In cases of genuine error, technical malfunction, or suspected fraud, PT Gam may place a temporary hold on withdrawals pending investigation. The player will be informed as soon as reasonably practicable and the investigation will be completed within a reasonable timeframe.

You may close your PT Gam account at any time by contacting support. If your account holds a balance at the time of closure, PT Gam will process a withdrawal to your registered payment method after any outstanding bonus wagering requirements or pending verification steps have been resolved.

All content on the PT Gam platform — including but not limited to the site design, logo, graphics, text, software, game interfaces, and promotional materials — is the property of PT Gam or its licensed content providers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any PT Gam content without prior written permission. Downloading, copying, or republishing PT Gam game content, branding, or marketing materials for commercial use is strictly prohibited.

PT Gam provides the platform on an "as available" basis. While the platform makes every reasonable effort to ensure continuous, error-free operation, it does not guarantee uninterrupted service. Scheduled maintenance, unexpected technical issues, or circumstances outside PT Gam's control may result in temporary unavailability.

To the maximum extent permitted by applicable law, PT Gam is not liable for:

• Losses arising from your inability to access the platform during a technical outage
• Any indirect, incidental, or consequential damages arising from the use or inability to use PT Gam services
• Losses resulting from unauthorised access to your account where you have failed to protect your login credentials
• Incorrect information provided by you during registration that results in verification delays or account actions

In no case will PT Gam's liability to any single player exceed the net deposits made to that player's account in the 30-day period preceding the event giving rise to the claim.

PT Gam collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of these Terms and Conditions. By registering with PT Gam, you consent to the collection and use of your personal information as described in that policy.

PT Gam will not sell your personal data to third parties for marketing purposes. Data may be shared with payment processors, identity verification services, and regulatory authorities as required by law. Full details of how PT Gam handles your data are available on the Privacy Policy page.

PT Gam may update these Terms and Conditions at any time. Where a change is material — for example, a change to withdrawal rules or bonus eligibility — PT Gam will provide reasonable notice via the registered email address associated with your account or through a notice on the platform itself.

Changes take effect on the date stated in the updated document. Continuing to use the PT Gam platform after the effective date of a change constitutes your acceptance of the revised terms. If you do not accept the revised terms, you must stop using the platform and request account closure before the effective date.

These Terms and Conditions are governed by the applicable laws of the jurisdiction under which PT Gam is licensed to operate. Any dispute arising from or relating to these terms that cannot be resolved through PT Gam's internal support process will be referred to the relevant regulatory authority or resolved through binding arbitration, as permitted by applicable law.

PT Gam's decision on any dispute related to game results, bonus outcomes, or account actions will be final once the internal review process has been completed. PT Gam will always provide a written explanation of its decision upon request.

If you have questions about these Terms and Conditions, your account, a payment, or a promotion, PT Gam's support team is available 24/7 via live chat within the platform. You can also reach the team by email at support@ptgam.app.

When contacting support about a specific transaction or game round, have your account username and the relevant transaction ID or game round reference ready — this helps the team resolve your query faster.

For responsible gaming enquiries, including requests to set limits, apply a cooling-off period, or initiate self-exclusion, visit the Responsible Gaming page for direct access to all available tools and external support resources.